Northridge Heating and Cooling Company

Juancho was fantastic and very thorough, he went above and beyond!

very kind and they are experts and thorough. Pablo and freddie and alex did an excellent job. Also Emmith is very kind and helpful

Alexander and Ariel were amazing to work with! They were punctual, friendly, patient and thorough. I definitely felt as if I was in great hands and could trust them. I will continue to use Kahn Air Conditioning because of these awesome guys!

I orginally wrote a review that was too long for Google, so here's the condensed version:

I already knew my A/C was failing and replacement was inevitable. I had an existing high-end system, and wanted to replace it with the same model. It was expensive, but necessary.

*Here's what I liked about Kahn's install:*
1. They were able to get all the parts needed, including the new R454b refrigerant without delay. I understand the refrigerant is rationed in some places.
2. I was particular about when I wanted to schedule the install for two reasons -- A) I needed it to be a day that wasn't too hot, knowing I'd be without A/C and B) I didn't want the techs working in my attic on a hot day, it gets dangerously hot up there, and I knew it would make the work go slower. The salesman wasn't sure he could get me my first choice of date, so we set up for my 2nd choice. The install scheduler called me the day after I accepted the quote and was able to give me my first choice date.
3. I was quoted a day to a day and a half for the install. When it became apparent that it wasn't going to be up and running at the end of day one, one of the installers drove from my house to Kahn's HQ to pick up a portable A/C unit and bring it to me. (They recently moved from near my house, to the other side of the Valley.) He did this in rush-hour, at the end of a long work day. Major points for this.
4. Halfway through Day 2, the installers were having an issue getting the system set up, so they had the General Manager come out to my house to help figure it out. The GM couldn't have been nicer, and walked me through how the fancy new thermostat works and gave me his email address for any questions, concerns, etc. He worked with me directly, replied very quickly to my emails and set up the warranties for me. This was probably the most impressive aspect of the whole experience. His phone kept ringing while we were talking, and he silenced it each time without even checking it, showing me I had his full attention. That is amazing customer service.
5. I had asked the salesman and the installers to make an unrelated, minor repair that was outside my own ability to fix. They did it without even adding on an additional cost. I know this because the installers didn't have it on the work order.
6. The installers worked really hard. They didn't slack, they explained to me what they were doing, and they worked really hard to make sure this expensive system was working as designed. They were terrific.
7. The first tech that came to diagnose the failing system gave me his personal cell number (not the work cell, I had that one already) in case I had any issues after the install.
8. The salesman didn't try to upsell me anything that I didn't want or need or ask for. I asked for an upgrade voluntarily, but no one was pushy, at any point.

*Here's what I didn't like about the install:*
1. While the GM replied to my emails very quickly, I would have liked for the salesman, who got me to agree to the quote, to call me after a week to gauge my satisfaction. That would have been nice. I never heard from him.
2. The condenser arrived damaged. Apparently they couldn't get me a new one that day, so I eventually agreed to let them replace the damaged part and continue the install. I suspect they couldn't replace it because they were unwilling to source it from a different supply house, but I have no evidence about that.

I took three weeks to contemplate my satisfaction with the purchase before writing this review. All things considered, I do feel like it was a very good experience with Kahn and I don't regret my decision to go with them. I feel confident that they'll stand by their work, and if I have any issues I believe they'll come right back in short order.

Alexander provided great service. Explained everything very well.

Carlos and AJ were great!!! Very professional and helpful, I cannot recommend them enough. Thanks!!!

Juancho was great

Jesus Ariel and Lucio were really punctual and helpful. Thank you Kahn

Jesus, Lucio, and Ariel were on time and professional. Great knowledge service we’ll continue to use these guys

Jesus Lucio and Ariel were so helpful!

Jesus Lucio and Ariel were very good

Juancho did a good job thank you Kahn

Jesus was thorough

Juancho did a great job! Very thorough!

Great Conrad thank you

4/22/2025- Service Technician Lucio Garcia was very helpful today for my bi-annual maintenance service for my AC unit. He took a lot of photos and spent time explaining what he did to clean and maintain the unit. He also helped me with setting my thermostat to fit my needs better. I highly recommend using Kahn Air Conditioning for all your AC cooling and heating needs.

02/25/2025 - Service Technician Ramiro Castro came out and did a great job troubleshooting and inspecting the HVAC unit. He fixed my problem quickly and helped me reset my thermostat so it filters the air for better quality. I highly recommend using Kahn Air Conditioning for any of your HVAC service needs.

12/09/2024 - Today's service call was to find the source of an intermittent issue I was having and Kahn Air certified service technician, Ramiro Castro, came to the rescue! Ramiro was able to methodically and meticulously find the problem and also find an excellent solution. I am very happy with the fantastic service that Ramiro provided and I highly recommend using him for your AC and heating equipment service needs.

10/23/2024 - Today I did my annual maintenance heating service and my service technician was Alexander C.
I was very impressed with how Alexander explained his findings using photos and how he cleaned my AC unit throughly, making it look like new again! Alexander did a very professional job and I highly recommend using him for your maintenance service.

11/20/2023
Kahn Air Conditioning has been taking care of my AC and Heating equipment for 27 years now, keeping it running smoothly all these years. As part of a recent remodel, I upgraded my 31 year old AC and heating unit to a brand new high efficient system which included a smart thermostat that I can control from my phone. Project manager Dan Darst took expert care overseeing the entire project, and he and his highly trained and certified technicians, Enrique Flores and Jose Sanchez made the installation of the new equipment seamless and smooth and stress free. They were professional and clean and efficient in their work and I am extremely happy with the job. I highly recommend Kahn Air Conditioning for all your cooling and heating needs, as they do high quality work and truly care about making the customer happy.

Conrad did a great job. Relplaced bad parts furnace run great.

Juancho this guy goes above and beyond every time all workers at Kahn should look at this guy’s work ethic and be the same.
I have been using Kahn air-conditioning services for the better part of 20+ years. This is the first technician I’ve ever had. That did such a fantastic job. Highly recommend.

Conrad was very professional and communicative in his maintenance of our A/C system

Juancho was so knowledgeable about our aging system. Appreciate everything he did!

Update: Marlon & Pablo did an amazing install on our new AC & Heater! Much thanks to everyone!

Emmitt Came And Did An Excellent Job With My HVAC Service, He Is Very Polite, And Courteous, & Gave Clear & Concise Explanations Of My HVAC Performance And Issues..

Our new service technician, Eric, was terrific!
He arrived on time, was very personable, friendly, competent, and knowledgeable. He serviced our Carrier air conditioner, and told us of some features of our thermostat that we did not know about so that we could better adjust it for the upcoming summer months. We would like him to return in December to service the heater as well. Job well done. 6 stars out of 5!

Juancho did a great job 🙂

Jesus was very good I explaining how the system is working and how it could be improved. I appreciate getting clear concise information. Thank you!

Alexander Castillo-Martinez was magnificent, performing the Summer maintenance - tuneup on air conditioning/heating system.... Questions asked, answers were given.... Looking forward, to the continued, excellent services given by Kahn-Air, service tech, Alex.....

Gil Nah from Kahn Air came to service our AC/Heater. I highly recommend him. He was prompt, friendly, efficient. Well worth the money.

Juancho gave me terrific service took extra time to explain everything and was very thorough and polite thank you juancho and thank you Kahn

Kahn air Tony and Freddie installers fantastic knowledgeable kind went the extra mile lucky to have them install air cond also Marko and Henry made the transition easy i am so happy and delighted to recommend kahn they all made me feel like family thank you Tony and Freddie you are the best go with kahn co blessings Virginia rhodes

So far as the air conditioning is concerned the hitting and cooling system is in working condition right now.
Ramiro and Alexander did good job.
Appreciate their work.

Jesus did a thorough and efficient job servicing my heating and air conditioning system. He cleaned everything and checked that the systems are running at peak efficiency. He then explained everything to me in detail so I understand exactly how my systems are working. Thanks to Kahn Air and especially Jesus for top notch work.

Conrad provided excellent service and diagnosed my electrical cord problem.

Juan was a big help in keeping my HVAC systems running well before the summer heat. He explained what parts may need to be repaired in the future and why.

Juancho , Tony,Pablo,Freddy very good! Wonderful!

Very professional service!

Alexander Castillo was professional and courteous. He took his time to explain and show everything and gave an honest and open opinion of what needed to be done. His demeanor was always friendly and attentive. By far the best technician ever to come into my home. Thank you for prompt service. I will be a return customer.

Juancho U. came to our house this morning as our service technician. His professionalism, expertise, and service were all Excellent. We purchased a new system almost a year ago and this was a scheduled periodic service call. Juancho's knowledge and ability to explain what he did to check all the systems was very detailed and clear. We will be requesting Juancho U. for all future appointments !!

Jesus was awesome! Top notch service. On time and very thorough.

Emmith did maintenance on my A/C and heating. Thorough inspection, with recommendations. Good job all the way around.

Marco was amazing! He was very knowledgeable and extremely kind. I highly recommend working with him. Thank you Marco for assessing and fixing our heating and AC issue!

Can’t rave enough about Alex! He was courteous, thorough and represents the company with complete professionalism.

Emmitt did a great job. Very personable!

Conrad was great

I am very grateful and appreciate the entire Khan team. Tony (lead) and the team , Carlos, Freddie, & Tristan were great. They installed a new Carrier AC and heating system and made sure that it was completed with the highest standards to meet and pass inspection and permiting requirements for Burbank. Thank you Kahn and team .

Conrad did a great job! Thank you!

I just wanted to say that Juancho was an excellent representative of your company and was a knowledgeable, friendly efficient air conditioning service man. I just wanted to give him the highest rating. Thank you Dr. Dan Silver MD.

I wanted to thank Tony, Carlos, Johan and Marlon
Theyworked hard for 3 days on the attic and basement replacing ducts , the heating and ac unit. Plus thermostats. They were very professional and were done in the 3 days they said . Very pleased with their work

Great technician, carefully explained all the work. On time, very pleasant